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eBay E-Commerce Platform Features & Operation Guide


eBay is a globally renowned C2C (Consumer-to-Consumer) and B2C (Business-to-Consumer) e-commerce platform, founded in 1995 and headquartered in the United States. It enables individuals and businesses to sell products through auctions or fixed-price listings, covering categories such as electronics, fashion, home goods, collectibles, and more. Below are key details about the eBay platform:

  1. Core Features

  • Auction Model: eBay initially gained fame for its “bidding” system, where sellers set a starting price and auction duration, and buyers compete by placing bids.

  • Fixed Price (Buy It Now): Most items now support direct purchases, similar to platforms like Amazon.

  • Global Marketplace: Operates in over 190 countries and regions, facilitating cross-border transactions.

  • Seller Types: Includes individual sellers (used items, collectibles) and business sellers (new products, branded goods).

  1. Fee Structure

  • Insertion Fee: Free for some categories; beyond the free limit, each listing costs around $0.30 or more.

  • Final Value Fee: Approximately 10–15% of the sale price (varies by category).

  • Payment Processing Fee: Charges about 2.9% + $0.30 via eBay’s Managed Payments system.

  • Optional Fees: Promoted listings, store subscriptions, and other value-added services.

  1. Seller Considerations

  • Account Rating: eBay evaluates sellers based on performance (shipping speed, negative feedback rate, etc.), which affects visibility.

  • Return Policy: Some categories require sellers to accept returns; rules should be clarified in advance.

  • Fraud Prevention: Be aware of buyer protection policies, as some disputes may favor buyers.

  • Logistics: Recommended to use eBay-certified shipping services (e.g., eBay International Standard Delivery).

  1. Buyer Protection

  • eBay Money Back Guarantee: Buyers can request refunds if items are not received or significantly differ from the description.

  • Authentication Programs: Services like “eBay Authenticate” verify the authenticity of luxury goods.

  1. Suitable Products for Sale

  • Used/Unwanted Items: Electronics, clothing, books, etc.

  • Collectibles: Stamps, coins, antiques, and other niche categories with high traffic.

  • Industrial/Commercial Supplies: Machinery parts, wholesale goods for B2B demand.

  • Cross-Border Hot Sellers: Cost-competitive Chinese products (consider target country tariffs).

  1. Comparison with Other Platforms

Feature eBay Amazon Etsy
Model Auction + Fixed Price Primarily Fixed Price Handmade/Vintage Goods
Fees Final Value + Insertion Commission + FBA Fees Listing Fee + Commission
Top Categories Used/Collectibles New/Everyday Items Handmade/Creative Goods
  1. Recent Updates (2024)

  • AI Tools: Introduced AI-generated product descriptions and smart pricing.

  • Payment Integration: Gradually transitioning to eBay Managed Payments for streamlined processes.

  • Sustainability: Promoting the “Pre-Loved” section to align with eco-friendly trends.

  1. Tips for Beginners

  • Start Small: Test popular items before scaling inventory.

  • Optimize Listings: Use keywords + high-quality images (eBay search relies heavily on keywords).

  • Stay Updated: Avoid account restrictions by adhering to policy changes.

For specific guides (e.g., registration, shipping setup), feel free to ask!

eBay Global Sites

eBay operates localized platforms for different countries/regions. Below are official links to major eBay sites:

  1. Primary Global Sites

  1. Other Popular Sites

  1. For Mainland China Users

  • eBay China (Cross-Border Seller Portal): www.ebay.cn (Targets Chinese sellers for global sales)

  • eBay Hong Kong: www.ebay.com.hk

Access Tips

  • Buyers: Use your local eBay site (e.g., UK users: ebay.co.uk).

  • Sellers:

    • For cross-border sales, register on eBay US or eBay UK for higher traffic.

    • Chinese sellers can visit eBay China for onboarding policies.

⚠️ Note:

  • Ensure you’re on the official site (avoid phishing scams).

  • Accounts are not shared across regions; separate registrations are required.

Need a specific country’s eBay link? Let me know—I’ll find it for you!

Author:vertixweb    View: 63 Secondary    Update:2025-06-06

Home>ebay>eBay E-Commerce Platform Features & Operation Guide
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